Privacy policy

This privacy policy explains how we process personal data on this website in accordance with the GDPR and Austrian data protection law.

1. Data controller

Constant Sanitär GmbH (“Constant Sanitär & Elektro”), Durisolstraße 1, 4600 Wels, Austria. Email: office@constant-sanitaer.com. Phone: +43 7242 214 009.

2. Cookies

We use cookies where necessary for the operation of the website (e.g. storing your cookie consent). With your consent we may also use cookies for statistics (e.g. Google Analytics) and marketing (e.g. Google Tag Manager, Meta Pixel). You can change your choices at any time via the cookie settings link in the footer.

3. Google Analytics, GTM, Meta Pixel, Google Maps

If you have given consent, we may use Google Analytics 4, Google Tag Manager, Meta Pixel and Google Maps. Data may be processed in the USA. Details can be found in the respective provider privacy policies. You can withdraw consent via our cookie settings.

4. Google reviews (Trustindex)

On our home page we display reviews from our Google Business Profile via a widget provided by Trustindex (Trustindex Kft., Hungary). When the home page loads, content is retrieved from Trustindex servers and reviewer profile pictures from Google servers. Your IP address is transmitted to these providers; Google may also process data in the USA. Legal basis: our legitimate interest in transparently presenting customer reviews (Art. 6(1)(f) GDPR). More information: Trustindex privacy policy and Google Privacy Policy.

5. Contact form, chat and email

Data you send us via the contact form, the message form in the chat or email (e.g. name, email, message) is used only to process your enquiry and is not passed to third parties. Legal basis: Art. 6(1)(b) or (f) GDPR. Data is deleted when the communication is complete, unless legal retention periods apply.

6. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and to object (Arts. 15–21 GDPR). You may lodge a complaint with the Austrian data protection authority (www.dsb.gv.at). Contact: office@constant-sanitaer.com.